Essential Job Functions

Position: Lieutenant Security and Security Officer

Department: Security

Date Updated: 02 / 2021

Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)

· Respond to fire emergencies as a trained Fire Fighter

· Respond to other emergencies including response as a confined space rescue team member

· Respond to Security calls, incidents, and events

· Respond to Emergency Medical calls and provide First-Aid

· Stand an access point post, determine access, and direct traffic

· Communicate in clear understandable English language by two-way radio, telephone, computer, and hard-copy written information

· Record and disseminate appropriate information regarding access

· View, recognize, and act on appropriate security issues from active observation and by utilizing the CCTV camera displays

· Review, check, and process entering and exiting personnel for rule compliance

· Review, check, process, and activate access controls involving automated gates

· Monitor, interact, and respond in a timely manner to the fire alarm system electronic notifications

· Ensure guest and employee Safety and Security

· Conduct investigations and write clear, concise reports

· Enforce company policies and procedures

· Ensure facility security

· Engage in positive Guest and Team Member interaction, under all types of conditions

· Provide and portray customer service and hospitality through consistent demonstration of the ten essential attributes

· Ability to handle extremely stressful situations

· Conduct foot and vehicle formal fire-watch patrols utilizing electronic recording devices

· Drive a department patrol vehicle on public and private, improved and unimproved, roadways, trails, paths, including mountainous terrain.

· Drive, position, and operate the department’s fire apparatus under routine and emergency operations.

Secondary Responsibilities:

· Maintain professional calm demeanor during encounters with guest, visitors, or team members

· Maintain professional (clean, neat) appearance

· Work independently with minimal supervision

Normal Working Hours: (Shift, days)

· Shifts (7:00am-3:00pm), (3:00pm-11:00pm), (11:00pm-7:00am)

To be successful in this position, the ideal candidate must meet the following criteria

in addition to the Ten Essential Attributes for All Team Members.

Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)

· Firefighter / Emergency Medical Service and/or Law Enforcement / Military experience preferred

· Security service experience preferred

Educational Requirements: (Degree/Certification, highest required/preferred, field of study)

· High School Diploma or G.E.D. required

Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)

· Ability to effectively communicate verbally, both in person and on the telephone

· Report writing skills

Technical Requirements:

· Current certification as a WV Firefighter Level 1 or higher

· Must have the ability to achieve confined space entry and rescue certification

· Current certification in a recognized Basic First-Aid program or higher (Such as EMT), ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.

· Current certification in a recognized Cardiopulmonary Resuscitation (CPR) program, ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.

· Valid drivers license

· Ability to obtain American Hotel and Lodging Association Certified Lodging Security Officer certification or an equivalent certification as specified by the Director of Security.

· Must achieve and maintain all training and technical requirements as listed in this EJF.

Computer Experience & Level (Beginner, Intermediate, Advanced)

Word Processing - Beginner
Spreadsheet (Excel)- Beginner

Technical Skills - Skill Level (Beginner, Intermediate, Advanced)

Typing - Beginner

Data Entry - Beginner

Physical Requirements:

Location of Work

Indoors - Yes Heated - Yes

Outdoors - Yes Temp. Fluctuations - Yes

Work Postures

Continuous (up to 8 hrs. in an 8 hr. shift)

Frequent (up to 5.5 hrs. in 8 hr. shift)

Infrequent (up to 3 hrs. in an 8 hr. shift)

Rarely(up to .5 hr in 8 hr. shift)

Standing

X

Sitting

X

Walking

X

Climbing

X

Bending/ Stooping

X

Overhead Reaching

X

Arm/Hand Movement

X

Hand/Eye Coordination

X

Other (Define)

Lifting Requirements

10 lbs.or less

11-20 lbs.

21-30 lbs.

31-40 lbs.

Over 41 lbs.

10 lbs.or less

11-20 lbs.

21-30 lbs.

31-40 lbs.

Over 41 lbs.

10 lbs.or less

11-20 lbs.

21-30 lbs.

31-40 lbs.

Over 41 lbs.

10 lbs.or less

11-20 lbs.

21-30 lbs.

31-40 lbs.

Over 41 lbs.

Horizontal Lift

X

Seasonal Security Officer